ParentVUE Activation and Reset Instructions

Make sure that you go to the ParentVUE website to update your student information and account before trying to upload the New ParentVUE app!

ParentVUE is the SCS app that allows you to easily access your child's school information throughout the year. If you have the previous app, you will need to delete that app. Follow the instructions below.

A. Ways to get to the ParentVue Homepage:

https://shs.sweetwatercityschools.com/ (under "FOR PARENTS," click "ParentVue")

https://www.sweetwatercityschools.com/parentvue--studentvue.html (click "Web Version")

https://tn-swt-psv.edupoint.com/PXP2_Login.aspx

B. If you have never used ParentVUE, follow these steps on a computer...

Step 1: Go to the ParentVue Homepage (instruction in section A)

Step 2: Click on link on the left that says "I am a parent"

Step 3: Click the Yellow link labeled "Activate Account"

Step 4: Scroll down (if necessary) and click the blue "I Accept" button to agree to the Privacy

Statement

Step 5: Type your First Name, your Last Name, and the Activation Key (you can get an

Activation Key from Mr. Jones by calling SHS)

Step 6: Create a username and password

C. If you had an account, but cannot access that account (forgot password, etc.)...

Step 1: Go to the ParentVue Homepage (instruction in section A)

Step 2: Click on link on the left that says "I am a parent"

Step 4: Click "Forgot Password"

Step 5: Enter your email (that is in Synergy), and click "Send Email"

Step 6: Check your email for an email from "No Reply" ([email protected])

Step 7: In the email, you will find your username and a link to change your password

Step 8: Change your password, go back to the login page, and login

D. Update the ParentVUE App

Step 1: Delete the old version of the app

Step 2: Install the new version of the app by going to your appropriate app store and type

ParentVUE New to get the correct app

Step 3: After downloading, follow the directions on the screen

Step 4: Type in the zip code (if asked) and choose Sweetwater City Schools and choose "YES"

Step 5: Type in the same username and password you used in the old app/website (You may

need to press Login twice). It will then take you through a short tour (if you choose)

Step 6: You should then be able to use the app on your phone

notes:

After your initial update online, you can always go to the website and go to ParentVUE by clicking the ParentVUE picture or going directly to the URL if you are having trouble with the app.

Your username and password have not changed. However, if you saved it on your computer, you may need to delete the information and save it when you go to the new URL

If you have forgotten your password, you may go to the website link and cluck the Forgot Password icon. You should get a password reset sent to your email address you used to sign up for PVUE.

If you have issues logging in, please contact your child's school.